Legacy Migration and Study Direction Consultancy

So far, I am still in the process with this agency. I appreciate their assistance, but communication and updates could be improved.I have been frustrated with the lack of assurance and communication. I often message Miss Genre for updates, but responses are slow, and it’s been difficult to get direct replies from Luanne or reach them by phone. Overall, it has been a disappointing experience so far. I will update once my case is completed or will be changed

My experience with this migration agency has been extremely disappointing. At first, they seemed helpful, but shortly after, the communication stopped entirely. When I followed up and raised concerns about the lack of response, they suddenly claimed they were “at capacity.” This felt like an excuse rather than a genuine explanation, especially considering they were responsive not long ago. Overall, the service has been unprofessional, inconsistent, and frustrating. If this is how they handle enquiries, I can’t imagine how they would manage something as important as a visa application. I would strongly recommend looking elsewhere for a migration agent who values reliability, respect, and clear communication

I can only share based from my personal experience with Legacy Migration. I have been in through a roller coaster with my visa but when I asked for help and acquired their services, Luanne and the team has always pulled through my application cases. They assisted and guided me through every step of my journey from being on student visa years ago to grad visa application and now currently on my way processing through my PSA and Job Ready Program. They are knowledgeable, Professionals and respond if I have any questions. They are clear of each procedures and make sure I know what requirements/documents I need to provide. While there are occasionally delays in responses due to operating across different time zones, they are always transparent about this, they remain reliable and always on time (even reminds you ahead of time about upcoming deadlines. They have the genuine willingness to help. Would highly recommend their services. Thank you Ms. Luanne and the team! Really grateful for your guidance! ❤️

Love LMSD 💗 Great team! Kudos to miss Luanna and her team!!! …

Very helpful and thorough.