Guides
Plain-English guides with free tools built in. Whether you're applying for a visa or running a registered agency, start with the section that fits you.
Written by Louise Harding, checked against OMARA and Home Affairs sources.Finding an agent
For visa applicants: check registration, understand fees, choose between an agent and a lawyer, and know what to do if something goes wrong.
Choosing an agent
Ten questions to ask before you hire a migration agent
A short list that surfaces the answers that actually predict a good experience.
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What migration agents charge in 2026
Fees vary by visa type and complexity, not by luck — here is the range you should expect to see quoted.
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Migration agent vs immigration lawyer — which do you need?
Both can lodge your visa application. The difference shows up if your case gets complicated or goes to a tribunal.
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Can you apply for an Australian visa without an agent?
Yes — for many visa types, self-lodging through ImmiAccount is completely normal. Here's when it makes sense.
Read the guideChecking an agent
How to check if a migration agent is registered
Search the free public register by name or MARN before you pay anyone for migration assistance.
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What to do if an agent's MARN doesn't check out
A MARN that fails to match isn't proof of fraud, but it changes what you should do next.
Read the guideWhen things go wrong
Ready to compare? Browse registered agencies or send a free request for help.
For agencies
For registered migration agents and agency owners: how directory listings work, and how to earn more reviews and enquiries.
Getting found
How migration agencies appear in directories
Where your listing comes from, what decides the order of results, and which parts are actually in your control.
Read the guideHow to get more enquiries as a migration agency
Be findable for the work you want, answer fast, and never promise an outcome. What actually turns directory visitors into clients.
Read the guideReviews
How to get more client reviews as a migration agency
Ask every client at the same point in the matter, make it a one-minute job, and keep it clean under the Code and consumer law.
Read the guideHow to respond to client reviews as a migration agent
A good reply is short, calm and says nothing about the client's matter. Here is how to handle praise, criticism and reviews that cross the line.
Read the guideRun a registered agency? Your listing already exists. Find and claim it free, or see Featured placement.