Guide for agencies
How migration agencies appear in directories
Where your listing comes from, what decides the order of results, and which parts are actually in your control.
By Louise Harding, Migration content author
Checked against OMARA and Home Affairs sources · Updated
Where does our listing come from?
Every listing on migrationagent.review starts with the public OMARA register of registered migration agents. If your business employs at least one currently registered agent, it has a listing, whether or not you have ever heard of us. Your business name, registered address, phone, email and website come from the register, along with each agent's MARN and registration date. We check the register on a regular schedule and show the date of the last check on every profile.
On top of those facts we add your Google rating and reviews where we can match your business to its Google Business Profile, plus any reviews clients leave here through your invites. Everything else — your description, logo, specialisations, office hours, languages and availability — only appears once you claim the listing and add it.
Your register facts are the foundation of your listing. Claiming it is how you add everything a prospective client actually wants to know.
What decides the order of results?
Browse and search results are ordered by a published score from 0 to 100, built from eight signals. The full formula is on how we rank agencies; the table below summarises what each signal measures and roughly how much it counts.
| Signal | What it measures | Relative weight |
|---|---|---|
| Rating | Your combined Google and site rating, pulled toward the site-wide average when you have few reviews | High |
| Featured | An active, paid Featured placement, always labelled | High |
| Claimed | Whether someone at the agency has claimed and owns the profile | Medium |
| Review volume | How many reviews you have, on a scale that flattens out at high counts | Medium |
| Accepting clients | Full weight for "accepting new clients", half for "limited availability" | Medium |
| Tenure | Years since your earliest currently active agent registration, capped at 15 | Lower |
| Roster | Number of currently active registered agents, with diminishing returns | Lower |
| Contactability | Whether a website, phone number and email are on file | Lower |
The eight ranking signals
The rating smoothing matters. Without it, one five-star review would outrank an agency with 200 reviews averaging 4.7. With it, a small number of perfect reviews barely moves you, and a large body of good reviews counts for a lot. Ties are broken by featured status, then active agent count, then alphabetically.
Scores are stored and recalculated periodically when the underlying data changes — a new review, a register update, a claim, or a change to your availability. So if you fix something today, expect the effect within days rather than the next time you refresh the page. Location pages for your state and city list agencies in that area, and each one uses the same score, so the same improvements help you everywhere your agency appears.
Which signals can we actually influence?
Tenure and roster reflect your history and size, and you shouldn't try to game them. The rest respond to ordinary good practice.
In your control
- Claim your listing. It is free, takes a few minutes, and the claimed signal applies straight away once the score is recalculated.
- Set your availability. Choose "accepting new clients" or "limited availability" in your profile. Leaving it blank earns nothing.
- Build reviews steadily. See how to get more client reviews for a routine that stays within the rules.
- Keep your register details current. A missing website or email on the register costs you contactability, and costs clients a way to reach you.
- Get your Google Business Profile matched, so your Google reviews count toward your rating.
How complete is our listing right now?
Once claimed, your dashboard scores your profile on six things: a business description, a logo, a cover image, office hours, languages spoken and specialisations. Completeness isn't one of the ranking signals, but it is what a prospective client sees when they land on your page, and specialisations feed into how Request help enquiries are matched to agencies.
Search for your agency below to see whether it is claimed, how complete it is, and where to go to fix what is missing.
Free tool
Listing health check
What does Featured placement change?
Featured placement is our paid option for agencies that want more visibility in one city. It is A$50 per month through Stripe, with no lock-in, and you need to claim your listing first. Featured agencies get a reserved card at the top of their chosen city directory page, a visibility boost in ranked results, and priority when we match Request help enquiries.
Every featured placement is clearly labelled, so people browsing can tell when an agency is being promoted. It doesn't change your register facts, your rating or your reviews.
| Standard (free) | Featured (A$50/month) | |
|---|---|---|
| Shown in ranked browse results | Yes | Yes |
| Claim and edit your profile | Yes | Yes |
| Receive matched requests in your dashboard | Yes, once claimed | Yes |
| Labelled featured card above your city's results | No | Yes, one city per subscription |
| Priority in request matching | No | Yes |
Standard and featured listings
How do we fix details that are wrong?
- 01Register details: fix them at the source
Business name, address, phone, email and website come from the OMARA register and are read-only in your dashboard. Update them with OMARA and the change flows through at our next register check.
- 02Agents who have left or joined
Your roster reflects which agents the register links to your business. If it looks wrong, check the register entries for those agents first.
- 03Google rating missing or wrong
If we haven't matched your Google Business Profile, or have matched the wrong one, let us know through the contact page.
- 04Everything else: edit it yourself
Description, logo, cover image, hours, languages, specialisations, availability and social links are all editable on the Profile page of your dashboard once you have claimed.
What doesn't affect where we appear?
Keyword-stuffing your description won't move your ranking; the description isn't a ranking signal. Neither will listing every visa subclass as a specialisation — it makes your profile harder to read and can send you enquiries you don't want. Contacting us won't either: the standard order comes from the formula, and the only paid route is the labelled Featured placement.
The listings that do best over time are the ones that look like a real, active practice: claimed, complete, accepting clients, and collecting reviews month after month. Our guide to getting more enquiries covers what happens once people find you.
Frequently asked questions
Do we have to pay or sign up to be listed?
No. Every agency with at least one currently registered agent on the OMARA register is listed for free. Claiming the listing is also free and lets you add to your profile.
Can we pay to rank higher?
Featured placement is a paid, clearly labelled option that puts your agency in a featured card on your city page and gives a visibility boost in ranked results. It doesn't change your register facts or your rating, and it is always disclosed.
Why is our profile not showing up in Google search?
Agency profiles with very few reviews are kept out of search engine indexes until they have a handful, so thin pages don't clutter search results. Building reviews is the way to change that.
How often are rankings recalculated?
Scores are stored and recalculated periodically when the underlying data changes, such as a new review, a register update, or a change to your claimed profile. Expect changes to show within days rather than instantly.
Does being a sole practitioner count against us?
Roster size is one of the smaller signals, and it stops adding weight well before large-firm sizes. A sole practitioner with strong reviews, a claimed profile and clear availability can rank well.
General information only, not migration advice. For advice on your situation, speak to a registered migration agent.