Privacy

Registered agent information

Agency and agent details shown on this site — names, MARNs, registration dates, and business contact details — are sourced from the public register maintained by the Office of the Migration Agents Registration Authority (OMARA). Although this information is publicly available at its source, agents are individuals, and Australian Privacy Act considerations apply to how we display it. If you are a registered agent and want your personal details corrected or removed from this site, contact us and we will act on your request within a reasonable timeframe.

Site visitors

We do not require an account to use this site. Standard web server logs and privacy-respecting analytics may be used to understand aggregate traffic; we do not sell visitor data to third parties.

Analytics cookies and session recording

We run our own analytics on migrationagent.review and on the agency and customer dashboards, so we can see which pages help people find an agency and where they get stuck. The data goes to our own systems, not to an advertising network.

• Cookies. Our server sets two first-party cookies that your browser’s scripts can’t read. _exa_vid holds a random visitor ID and lasts 400 days, so we can recognise a return visit. _exa_sid holds a random session ID and expires after 30 minutes without activity. Both are shared across migrationagent.review and its agency and customer subdomains.
• What we record. The pages you visit, the referring site and campaign tags, the links and buttons you click, scroll depth, page load performance and script errors. We also record steps such as starting a request, submitting a review or claiming a listing. From the connection we keep your approximate location (country, region and city), network provider, browser, operating system and device type. We don’t store your IP address with this data.
• Session recording. We record how pages change during your visit so we can replay it and fix problems. Everything you type into a form field is masked before it leaves your browser, and sections that show personal details, such as contact details in the dashboards or a letter you write with our tools, are blanked out. We keep recordings of visits that end in a request, review, claim or purchase, run into an error or a frustrating click, stop partway through one of these steps, or last more than two minutes. We delete the rest after 7 days.
• Accounts and payments. When you sign in to a dashboard, confirm a request, publish a review or buy a featured placement, we link that visitor ID to your account, so we can see which pages led to it. For featured placements, the visitor ID is passed to Stripe with your checkout.
• Your controls. You can clear or block these cookies in your browser settings, and the site works without them. To have the analytics data linked to your account deleted, contact us.

Migration assistance requests

If you submit a request, we collect your name, email, optional phone number, location, migration matter, and the description you provide. We email you a confirmation link before matching the request. Once confirmed, we may share these details with up to five registered migration agencies so they can contact you. A request started from an agency listing includes that agency in the match. We also use request and matching information to operate the directory and notify agencies that have claimed their listings. Please do not include identity documents or passport numbers in your description. Contact us to ask for your request data to be deleted.

AI assistants and our MCP server

This covers Claude, ChatGPT and any other assistant connected to our read-only MCP server at migrationagent.review/mcp. It needs no account, can’t submit requests, and doesn’t contact agencies.

• What we receive. Only the tool inputs your assistant sends to answer your question: a location, state, agency or agent name, MARN, rating filter or agency ID. We also receive standard request metadata such as IP address and time. We never receive your conversation.
• How we use it. To search the public directory and return public listing information with links. We use the IP address only to rate-limit traffic and protect the service.
• Storage and sharing. Our code doesn’t store or log tool inputs or results. Cloudflare, which hosts the service, keeps request logs for up to seven days, and rate-limit counters expire after a minute. We don’t share tool inputs with agencies or anyone else.
• Your controls. You can disconnect the connector in your assistant’s settings at any time. Your assistant provider’s own policy covers how it handles your conversation.

Don’t include passport numbers, visa application details or other sensitive information in your questions. The tools don’t need them.

Contact

Questions about this policy, or requests relating to your own data, can be sent to hello@migrationagent.review.

This page is a placeholder and has not been reviewed by an Australian lawyer. Do not treat it as a complete or binding privacy policy until that review has happened.