Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 14 August 2026.
Anna, thank you so much for your help throughout my PR journey. Anna is super kind and professional. She is always prompt in answering all my questions. Although I had some uncertainties during this whole journey, Anna helped me work through all my concerns and made sure the process was smooth. The whole journey took nearly two years, and I really appreciate that you made everything easier for me. Very good service! Highly recommended!
Everyone at New Start Immigration Agency is very professional. My visa, as well as my parents' and sister's visas, were almost all processed through them. My sister had been refused a visa elsewhere before, but after finding New Start, they assessed her and came up with a solution, which resulted in a successful visa approval. Their service attitude is excellent, they are patient and responsible, and their professionalism is top-notch!
The service was excellent and very worry-free. I feel their company has a high level of trust with the embassy. I'm usually busy with work and don't have time to manage visa application materials, but they always reminded me to send updated documents. My 801 visa application was approved in about 7-8 months. They always helped me check my documents to see if there were any deficiencies, making the process very easy! Highly recommended!
I’m extremely grateful to Anna for their professionalism and attention to detail, which made my visa application process incredibly smooth! Anna provided clear guidance and patiently answered all my questions, from preparing the documents to following up on the application. Their expertise and focus on every detail saved me so much time and effort. I would highly recommend Newpoint to anyone in need of visa assistance!
A wonderful experience was all the help I got from Newpoint ! A very sophisticated and helpful experience’ Highly recommend Mandy and Ricardo , they are extremely knowledgeable, professional, and patient during the whole process of dealing with my visa application. Appreciate all the efforts they’ve put in! I’m beyond grateful for Mandy and Ricardo’s expertises and supports, and I can’t recommend them highly enough!!!
2nd time client. I would highly recommend Newpoint Sydney for a second time after they successfully secured my mother's visitor visa in an unexpectedly short timeframe. The process was seamless, efficient, and consistently client-focused. A huge thank you to the always-reliable Mandy, a special mention to Chris for her problem-solving abilities and understanding of our situation. Thank you for your great support!
I sincerely appreciate the support from Summer, Ricardo, Judy, and Mandy. From the very beginning, they provided clear guidance, timely updates, and always responded to my questions with kindness and clarity. I felt supported every step of the way. Thanks to their hard work and experience, my application was successfully. I highly recommend them to anyone looking for a reliable and knowledgeable immigration team.
I highly recommend this agency! They provided professional and efficient service throughout my 485 visa application process. The staff were very friendly, patiently answered all my questions, and gave me detailed guidance at every step. Their expertise gave me great peace of mind, and my visa application was ultimately approved! If you are also looking for immigration services, this is definitely a great option!