Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 14 August 2026.
I highly recommend Malcolm Pacific to all my friends and family for visa consultation. Our advisor, Tom Zhou, is incredibly responsible and professional. Due to the pandemic, our application process took nearly four years, during which we were unable to return to New Zealand. Throughout this long and uncertain journey, Tom never gave up on our case. He consistently kept us updated, submitted all additional documents promptly, and stayed on top of every detail—even as multiple case officers were assigned over the years. What impressed us the most was his unwavering dedication and care. Working with a large, reputable company like Malcolm Pacific gave us true peace of mind. We're extremely grateful and would recommend them without hesitation.
Our family is incredibly grateful to the Malcolm Pacific team for their outstanding support — my parents’ residence visa has now been approved! Truly the best and most professional immigration agency in New Zealand. 🌟A special thank to my senior advisor Lily Wang. Her professionalism, patience, and attention to detail were instrumental in securing this positive outcome, especially given the challenges in my parents’ application. This is actually the second time we’ve worked with Malcolm Pacific — they also helped my family obtain our visas eight years ago. Their integrity, expert knowledge of immigration policy, and genuine care have guided us every step of the way. We feel so fortunate to have found such a trustworthy and ethical team. Thank you — and happy 40th birthday to the company! Nicole
The Best Visa Consultant - Look No Further Than Tiffany! If you're applying for a New Zealand visa, stop your search right here! Tiffany is hands-down the most professional and caring consultant you'll find. Here's why she's amazing: 🔹 Language Support: As an applicant with limited English, I appreciated how Tiffany annotated all documents with Chinese explanations 🔹 Crisis Management: When immigration requested additional materials last-minute, she secured an extension and guided me through the process 🔹 Unmatched Dedication: She even answered my questions late at night while sick - that's commitment! Thanks to Tiffany's expertise, my tourist visa was approved without any issues. I really appreciate it. Tiffany is worth every penny for her professionalism, attention to detail, and genuine care for clients. 100% would recommend to all my friends!
We’re incredibly grateful to Lily Wang for guiding us through my partner's immigration journey — from his work visa and residency right after — in under two years. Her expertise, attention to detail, and genuine care made all the difference. Every step felt clear and well-supported, even through the complex parts. Lily was not only professional and efficient, but also kind and reassuring throughout the entire process. We couldn’t have asked for a better immigration lawyer and wouldn’t hesitate to recommend her to anyone seeking trustworthy, results-driven support.
Excellent Immigration Service Provider ! I processed my student visa through 'Malcolm Pacific Immigration'. I'm provided with awesome support and guidance through all difficulties regarding it. They are highly professional, Knowledgeable and experienced team. All processes are very transparent and trustful. I was amazed with the result. I really appreciate their expertise and efforts to accomplish my visa application. A special thanks to 'Lily Wang' for your seamless support throughout the process. If you're looking for expert immigration advisor in New zealand, I would highly recommend them. Just go for it ! ❤️
We had the absolute pleasure of working with Victoria Robinson from Malcolm Pacific Immigration for my brother’s student visa. After several visa rejections in the past, we were emotionally exhausted — but Victoria brought clarity, compassion, and confidence into the process from day one. She was always responsive, kind, and incredibly thorough. Thanks to her expertise and support, my brother’s visa was finally approved and he is now on his way to begin his PhD in New Zealand. We will forever be grateful. If you’re looking for someone who truly cares and knows what they’re doing, I HIGHLY RECOMMEND Victoria and the Malcolm Pacific team!
I am incredibly grateful to Hash (team manager) and Liv Turner (Licensed Immigration Adviser) for their amazing support in securing my Accredited Employer Work Visa. My visa situation was complicated, and I thought I’d have to leave New Zealand. Their professionalism, dedication, and enthusiasm made all the difference, helping me successfully obtain my work visa! They patiently answered all my questions and guided me every step of the way. I highly recommend their services to anyone needing immigration help. Thank you so much, Hash and Liv!
I'm incredibly thankful to Malcolm Pacific Immigration for helping me achieve my dream of studying in New Zealand. Special thanks to Lily, who guided me through every step of the student visa process with patience, professionalism, and genuine care. I felt truly supported throughout the journey, from explaining everything clearly to being available when I needed help or reassurance. And her advice was always spot on. If you're looking for trustworthy and experienced immigration help, I highly recommend Malcolm Pacific Immigration.