Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 14 August 2026.
I entrusted Bianca of Malcolm Pacific with everything from job checks to visa extensions. I faced a very difficult time in an unusual and challenging situation, but after our consultation, I was able to rely on her without any hesitation. Above all, she possesses a broad range of expertise, is meticulous in her work, and possesses in-depth knowledge and extensive experience in this field. I can confidently recommend her to those around me, and I will be entrusting her with my future permanent residency applications. Bianca, thank you so much.
⭐️⭐️⭐️⭐️⭐️ Outstanding Immigration Consultant – Professional, Efficient, and Reliable Our family submitted our New Zealand resident visa application in mid-March, and were officially granted residency in late May — exactly two months after arriving in New Zealand. Throughout this process, Tiffany was truly exceptional. She is: • Extremely professional – She knows the policies inside and out and provided tailored advice based on our unique situation; • Highly responsive – We always received clear, timely answers to every question; • Genuinely pragmatic and honest – She gave us slight conservative timelines and guidance, and delivered far exceeding what she promised; • Incredibly efficient – The entire process was smooth, fast, and well-organized thanks to her diligence. If you’re looking for someone to guide you through the NZ immigration process with confidence and clarity, I highly recommend her. We feel lucky to have had her support!
I can say for sure that I made a right choice of involving MPI to handle my Work Visa process & application. I was looked after by Ms Jennifer Jung, Very Efficient/Committed & detailed professional. My Visa was lodged on 16th May, within days after that I was granted 6 months of Interim Visa. However to my surprise i got this email on 28th May from Jennifer that my AEWV has been Approved! I cannot express how greatful and excited i felt. Big big Thanks to Malcolm Pacific Immigration for providing such a great service and constantly keeping in touch during the whole process with regular updates. Im already spreading word of mouth to my friends and families of their services and would Highly recommend anyone out there who is struggling with their visa related issues etc...get MPI involved, though you will pay fees but its Worth it. You wont regret! Thank You once again Jennifer 🙂
I had a fantastic experience working with Bianca Kwak as my Licensed Immigration Adviser. She was incredibly professional, supportive, and thorough throughout the entire process. I felt well looked after from the very beginning, and she always made sure I was informed and confident every step of the way. Thanks to her guidance and expertise, my work visa for New Zealand was successfully approved. I truly appreciate her dedication and highly recommend her services to anyone in need of immigration support. Thank you, Bianca! From Mohammed Awez Khan
Fantastic work. I was proud their worst client ever. I sleep during the morning, I work until midnight and can’t be contacted, and I do all my processing after midnight. Even with all these issues, they were great. They sent me a nice list of all the documents they needed me to send them. Whenever I did they responded with that they were received, and suggested any alterations or additions required. Every week they would send me a nice email telling me which documents I had already submitted, did they need and alterations, and also a list of all the documents still required. This was a huge job as it was bringing somebody over from the phishing which is a poor country and hard to get a visa for. After everything was submitted, they filled it on a Friday evening, and it was such a well written and full application that it was approved on Monday by Immigration NZ. Complely %100 recommend them.
We honestly couldn’t be more grateful to Izelle, we couldn’t have done it without her. From the moment we contacted Malcolm Pacific Immigration, she always made us feel so supported, understood, and completely at ease. Her guidance through our partner visa application was exceptional. Always patient, reassuring, and incredibly quick to respond to the countless questions we had. Thanks to her expertise and efficiency, our visa was approved in just one month. We wholeheartedly recommend Izelle to anyone going through the immigration process.
I Kale just want to take this time to thank Malcolm Pacific Immigration Auckland for the promise they made me in the first place when I picked them to do my visa. Thank you. Especially to my Case Manager Bianca the woman who stand by my side thru the whole process. It wasn't an easy journey but thank you Bianca you have never give up on me. I know sometimes I give you headaches but you have never back down at all. Look where I am today!? Its all because of you Bianca. So if you or anyone reading this and worry or scared how the immigration does their thing. I gurantee you, Bianca will walk you thru from the beginning to the end. This is a promise. She knows whats she's doing, I admired the honest in her is why I have never doubt her at all. Now I'm walking freely in this country. Bianca I will come back to you and you know it. Please don't go anywhere. To my God Fearing Queen Bianca. Thank you God bless you always
We are beyond grateful to the incredible team at Malcolm Pacific Immigration for their exceptional support and guidance throughout our entire visa journey. My husband and I have worked with Malcolm Pacific since 2020, and they have helped us every step of the way — from applying visa variations of conditions to work visas and, most recently, our permanent resident visas, which were just approved! We were first assisted by Ryoji, who was incredibly knowledgeable, kind, and always available to answer our questions. His attention to detail, professionalism, and genuine care made a huge difference and gave us so much peace of mind. For our most recent application, we were supported by Billy, who made sure everything was prepared perfectly and submitted on time. The whole Malcolm Pacific team is professional, reliable, and highly experienced. We couldn’t have done it without them, and we truly recommend their services to anyone going through the immigration process. Thank you for making our dream of living in New Zealand a reality!