Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 14 August 2026.
I want to thank Dalia from the bottom of my heart for helping me obtain my residential visa. I had dealt with another company previously and I got absolutely nowhere with a different case officer every 3 months or so. At Malcolm Pacific I got Dalia and she helped me to obtain a work visa initially and then the residential visa. There was regular feedback and I always felt comfortable to ask questions which would be answered promptly. I highly recommend this company as I got amazing and extremely professional service.
I recently had the pleasure of working with Bianca on my work visa application, and I couldn’t be happier with how it turned out. She really knew her stuff and was professional throughout the process. What I appreciated most was how she kept me in the loop every step of the way—it really took the stress off my shoulders and made me feel confident everything was on track. Thanks to her hard work, the process went smooth, and my visa got approved without a hitch. If you’re looking for someone to help with your immigration process, I highly recommend Bianca Kwak from Malcolm Pacific.
This is an incredible thing. My story: I came to New Zealand in July 2023 on a work visa. During my work, I was treated unfairly and exploited by my boss. In the end, some unspeakable things happened and I lost my job. I found Malcolm Pacific and told them my experience. It was also because of their help that I successfully got a new work visa. Now I contacted them again because of the work visa issue. They still helped me as always. I think they are very professional. This is why I will contact them again, because I trust them, 100%, and then work with them as best as I can. Thank you very much Lily Wang and Malcolm Pacific for their professionalism and dedication. You are the best!!
For me it was a hard time as I was on my employee assisted visa and also immigration rules got changed. I worked hard to get the required things ready for my visas. My situation became complex as the business transformation happen close to my visa expiry. Then I decided to use Malcolm Pacific Immigration service. First I submit one work visa through Malcom Pacific. Got the approval. Then I decided to apply my residence visa with them. I handed over the required documents to them. Also they helped me to get my ID translation to English. I always followed their advice and got my residency visa approved. I lived out of Auckland, but I communicate Malcom Pacific Auckland Office Special Operation Manager via emails. The manager gave me all the required information and I agreed to sign their agreement first and then did my payments. I submitted my Residency Visa and Permanent Residency Visa (PRV) through them. Their fee was reasonable and service was excellent. Please do not think twice to submit your visa application though Malcom Pacific Auckland Ltd and work and stay permanently in New Zealand. Saumya Permanent Resident Visa Holder
I recently had the pleasure of working with Malcolm Pacific for my immigration process, and I couldn't be happier with the service I received. Edward, my immigration adviser was exceptional throughout the entire application process. His expertise, dedication, and personalized approach were instrumental in ensuring my visa application was successful. Edward provided clear guidance and made the entire experience stress-free. Thanks to his efforts, my visa got accepted without any issues. I highly recommend Malcolm Pacific, especially Edward, for anyone seeking professional and reliable immigration advice.
I highly recommend Tiffany from Malcolm Pacific Immigration Auckland for her exceptional professional service in helping me successfully obtain my New Zealand resident visa. From the initial consultation to the final visa approval, Tiffany demonstrated extensive expertise, professionalism, and a genuine commitment to achieving the best outcome for my case. She patiently guided me through the complex application process, meticulously prepared all the necessary documents, and provided prompt and thorough responses to all my questions and concerns. Tiffany's in-depth knowledge of New Zealand immigration policies and her keen attention to detail were instrumental in presenting a strong and compelling application. Her strategic advice and personalized approach gave me confidence and peace of mind throughout the entire journey. Thanks to Tiffany's dedication and hard work, my resident visa application was approved smoothly without any issues. I am deeply grateful for her outstanding service and unwavering support. If you are looking for a reliable, knowledgeable, and caring immigration consultant in Auckland, Tiffany at Malcolm Pacific Immigration is undoubtedly your best choice. I cannot recommend her highly enough!
I needed to bring the son of a friend in Papua New Guinea to New Zealand as he needed treatment for chronic nosebleed. This treatment was not available in his own country. I also needed to bring his older brother to be his companion during his time in New Zealand. Malcolm Pacific was recommended to me as being one of the best agencies. On approaching them I was introduced to Ryoji Yoneyama. Ryoji is a thorough professional who is also approachable, helpful and patient. He guided me through the entire process of obtaining a visa for medical purposes and once the two brothers had obtained passports in their own country a visa was obtained for the two of them in a matter of days. Again, when their initial visas had run out, an extension was obtained within two days. Being in charge of a person who is undergoing surgery is stressful to say the least, but thanks to Ryoji and the Malcolm Pacific team I was spared the added pressure of dealing with Immigration New Zealand. If asked to recommend a good immigration consultant I would with no hesitation recommend Malcolm Pacific.
My experience with Malcom pacific was truly amazing, I was lucky enough to be assisted by Victoria Robinson as my adviser, to be honest my visa application was quite complex, the probability of denial was too high, but Victoria Robinson did not see it like anyone else she crafted a successful application out of what was highly unsuccessful she handled everything with professionalism, comprehensiveness, fairness, she put herself in my place and did it with as such love and care like her own application. Dear Victoria, may God bless and protect you. I am sincerely grateful to you and to Malcolm Pacific team for restoring in me hope and igniting a perpetual belief in it. I wholeheartedly recommend anyone planning to apply for any type of NZ visa to seek assistance from Malcom Pacific Immigration.