Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 14 August 2026.
Lily Wang's and Malcom Pacific team's support throughout the resident visa application process has been exemplary. Her professionalism and attention to detail were evident from start to finish, ensuring a smooth and efficient experience. Lily's prompt responses to inquiries and clear communication instilled confidence at every step of the process. Her dedication and commitment to assisting applicants like myself are truly commendable and greatly appreciated. I wholeheartedly recommend her services to anyone navigating the complexities of immigration procedures.
"Exceptional service and expertise! I recently had the pleasure of working with Malcolm Pacific Immigration Advisors, and I couldn't be more impressed. From the initial consultation to the successful outcome, their team, especially my advisor Victoria Robinson, provided invaluable guidance and support throughout the entire immigration process. Victoria Robinson's professionalism, knowledge, and dedication were truly remarkable. She patiently addressed all my concerns, provided clear explanations, and ensured that I understood every step of the process. Her attention to detail and proactive approach made the entire experience seamless and stress-free. I am incredibly grateful for Victoria's expertise and support, which played a significant role in achieving a positive outcome for my immigration case. I highly recommend Malcolm Pacific Immigration Advisors to anyone seeking immigration assistance. Thank you, Victoria, and the entire team, for your outstanding service and unwavering support!"
What truly sets Malcolm Pacific apart is their dedication to their clients. They went above and beyond to understand my individual needs and circumstances, offering personalized assistance that made me feel like more than just another applicant. I felt genuinely cared for throughout the entire process. Thanks to their efforts, I received my student visa smoothly and without any issues. The peace of mind that comes from knowing I had the support of such a professional and capable team behind me is invaluable.
We are compelled to share our exceptional experience with Ben Hansard, the virtuoso immigration advisor at Malcolm Pacific Immigration. Ben's unparalleled dedication, meticulous attention to detail, and unwavering commitment have not only exceeded our expectations but have also set a new standard for immigration advisory services. From the outset, Ben demonstrated an extraordinary ability to navigate the complexities of the immigration process. His prowess in securing a variety of visas, including critical purpose, visitor, work, and resident visa showcases his comprehensive understanding of the intricate immigration landscape in New Zealand. Ben's track record of success is nothing short of impressive, making him a true maestro in his field. What truly sets Ben apart is his exceptional communication skills. Throughout the entire process, he maintained an open line of communication, keeping us informed at every step. His transparency and clarity in explaining the nuances of each visa application were instrumental in alleviating any concerns we may have had. Ben's approachable demeanor and willingness to address our queries promptly demonstrated a level of professionalism that is truly commendable. One of the standout qualities of Ben is his unyielding determination. In the face of challenges, he exhibited a tenacity that left us in awe. No obstacle seemed insurmountable for him, and he approached each hurdle with a solution-oriented mindset. It is this determination that not only made the process smoother but also instilled confidence in us that we were in the hands of a true expert. Choosing Malcolm Pacific Immigration, and specifically Ben Hansard, proved to be a decision that significantly impacted our lives positively. Their commitment to excellence, coupled with Ben's proficiency, makes them the unrivaled choice for anyone navigating the visa landscape in New Zealand. In conclusion, my partner and I extend our heartfelt thanks to Ben for his tireless efforts, exceptional expertise, and unwavering commitment to our case. Without a shadow of a doubt, we wholeheartedly recommend Malcolm Pacific Immigration to anyone seeking any type of visa in New Zealand. Ben's exemplary service has not only secured our visas but has also made us firm believers that he is, indeed, the maestro of immigration advisory in New Zealand. Thank you again Ben. We will always remember what you have done for us.
Lily, you are definitely a very trustworthy agent. You are super professional, efficient, responsible and logical. Your understanding of detail is also excellent. When I'm not sure about my options, you help me analyze the pros and cons of each option, and then let me choose. In the process, if there are new problems, I will consult you at any time, and you often provide me with very effective suggestions and timely answers. Which is why I feel so comfortable trusting you with my application. Thank you so much for all your help.
Huge shout out to Jennifer Jung! My AEWV journey was not easy at all. I was made redundant by a company that promised to sponsor me when I had only 5 months left on my visa. I was lucky enough to find another job soon, but the whole process was extremely stressful for me. Jennifer was extremely patient and quick to help me with any queries from PCC to skilled work. She was also kind and professional throughout the whole process. Thanks to her, my AEWV went through smoothly and I feel so relieved. Submitted before Xmas and received approval 2nd week of Jan.
I wish to thank Victoria Robinson and her colleagues at Malcolm Pacific Immigration for our successful outcome for residency. They were very straightforward, hardworking, professional and knowledgeable. I would strongly recommend them. Malcom Pacific has an excellent understanding of case law, what should be included in an application and how the bureaucracy works. Their legal reasoning is excellent. In particular, I wish to thank Victoria for her hard work ahead of the tight deadline Immigration New Zealand set.
Our journey with Anita and Victoria has taken us through both the AEWV and Residency visa process successfully. If someone had told me that we would secure our AEWV in approx. 2 months and then our Residency Visa another approx. 5 months after that I would not have believed it was possible. They have given us hope and we now have a new life in New Zealand. Needless to say, working with them never felt like a business transaction and we felt as if we had friends helping us every step of the way. We cannot say thank you enough, the gravity of what you have done for us cannot be measured or weighed.