Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 15 August 2026.
I wanted to take a moment to express my heartfelt gratitude for Frances Cheng's outstanding support in lodging my visa application. Her prompt and detailed responses made the entire process seamless and stress-free. Frances's dedication to providing clear and thorough explanations ensured that I was well-informed at every step. Her professionalism and commitment to helping her clients are truly commendable. I highly recommend Frances Cheng and Newland Chase to anyone in need of visa assistance. Thank you, Frances, for your exceptional service!
I am incredibly grateful for the exceptional service provided by Sunny Soni and his team. Throughout our visa process, they were consistently patient, professional, and responsive. They made the entire experience stress-free and efficient. Sunny and his team were always available to answer our questions, no matter how trivial. They guided us through the complex paperwork and ensured we met all the requirements. Their quick turnaround times and efficient document processing were truly impressive. Their friendly and supportive approach made a significant difference in alleviating any anxiety we had. I wholeheartedly recommend Sunny and his team to anyone seeking reliable and compassionate migration assistance. Their expertise and knowledge of the immigration process were invaluable.
We had a fantastic experience working with Frances Cheng from Newland Chase for my 186 visa application. From start to finish, Frances provided clear and detailed communication about all the required documents and paperwork, making the entire process much more manageable. Her responsiveness and support during the long waiting period were truly reassuring, as she was always there to answer my questions and guide me through any uncertainties. Frances's expertise and dedication made a significant difference in my journey, and I couldn't have asked for a better Immigration Consultant. I highly recommend Frances and the Newland Chase team to anyone navigating the visa process.
I was confused as to the way to enter China for the first time in a number of years. It started with talking to the local Adelaide embassy after a lot of unanswered calls but i soon realized things could go a bit haywire very easily and time was slipping away until my booked flights. I started off applying for a tourist visa as i had entered China before on a number of occasions as it was to visit the Canton fair only for a few days. However, i was put right on that and had to start again. Thats where Selina came to my assistance at the CIBT Sydney office. She was wonderful and helped me through the process with good old-fashioned service. Looking back i wish I'd described my visit details at the onset to a customer service agent which would have made life a lot easier for all. CIBT can do the job and get the results you are after but talk to them first is my advice and get it underway as fast as possible to make it stress free!
I've had vastly different experiences with Newland Chase. My initial visa application for moving to Australia was handled exceptionally well. Communication was prompt, clear, and proactive. In contrast, my current permanent residency application process has been frustrating. Responses to basic inquiries can take up to a week, and I often feel like I have to push for progress. This lack of consistent service affects my ability to make a major decision in my life and is causing more of a headache than I would like.
I am writing to express my sincere appreciation for the exceptional service I have received from the agency during my immigration process. The dedication, professionalism, and attention to detail have truly made a significant difference in my journey to avail visa approval for me and my spouse. From the moment I initiated contact with you, I was impressed by the level of support and guidance provided. I was assisted by Mr.Simon Delmo and he has consistently demonstrated deep knowledge of immigration procedures and were always ready to answer my questions, clarify any doubts, and provide invaluable advice. This was particularly helpful given the complexity of the immigration process. Throughout the entire application process, I felt well-informed and confident in the steps I needed to take. The timely communication and the clarity with which was explained each stage of the process made a potentially stressful experience much more manageable. I never felt alone in this journey, knowing that you had my back every step of the way. Furthermore, the commitment to excellence became evident in the way Mr. Simon Delmo meticulously reviewed my application, ensuring that all necessary documents were in order and that my submission was error-free. This attention to detail undoubtedly played a pivotal role in the successful outcome of my immigration case.
I was referred to Simon by a friend whose partner had recently moved to Australia from the USA. My partner was applying to do the same. The visa process is onerous. Simon broke down the process for us, ensuring we were aligned behind the approach we were taking and guided us through the practical details step by step. It is possible to go through the process on your own but we're glad we didn't. There were so many things Simon helped us with from practical hacks needed to get required documents, guidance on where to find the best evidence to advance notice to create things that would be needed down the track (e.g. make sure you have mail sent to each others addresses). Simon's advice bridges the gap between the requirements of each visa and how to get them done in the real world in a way that gives you the best chance of approval. Thankfully, we got the best possible outcome and a large part of that was thanks to Simons efforts.
I am delighted to share my positive experience with Simon Delmo's Immigration services, representing Newland Chase. From the moment I was engaged, it was really impressive the way they progress and process the application. I am amazed by their professionalism and expertise in the field of immigration. Simon Delmo and his team went above and beyond to assist me in navigating the complexities of the immigration process. They provided invaluable guidance, promptly addressed all my queries, and ensured that I had a clear understanding of the requirements and procedures. Their attention to detail, personalized approach, and commitment to excellence made the entire process smooth and hassle-free. I highly recommend Newland Chase on Immigration services for anyone seeking reliable and efficient immigration assistance.