Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 13 August 2026.
Jan has been our immigration agent for over a decade, guiding us through temporary visas, bridging visas, permanent residency and, finally, Australian citizenship. Our case wasn’t always straightforward, and there were several grey areas that required experience, attention to detail and a high level of expertise. Jan successfully navigated every challenge we threw her way and achieved positive outcomes at every stage. Throughout the entire process, she was an absolute pleasure to deal with. She handled the complex work, kept us informed, and made what could have been an incredibly stressful experience as smooth as possible. She also had a wonderful ability to keep me calm, always treating me with professionalism, patience and genuine empathy. I couldn’t be happier with the service we received and would highly recommend Jan and TIG Immigration to anyone looking for an experienced, knowledgeable and caring immigration agent.
"Our experience with Jan at The Immigration Group was outstanding. They successfully managed our sponsored TRT186 visa from submission through to final grant. Jan’s attention to detail, clear communication, and deep understanding of Department procedures ensured our application was completely decision-ready. We are incredibly grateful for their expertise and highly recommend their migration services to both businesses and individuals."
It's been a journey and a half for the last few years, from multiple temporary visa application processes to finally getting my Permanent Residency and it wouldn't have been possible without the constant guidance and effective feedback from Radmilla to provide for the best possible steps to take to tackle each requirement and hurdle along the way. Her sincerity and dedication to her work is truly remarkable and I'll forever be grateful to Rad and The Immigration Group to help me get over the line. Thank you for everything.
⭐⭐⭐⭐⭐ I would like to thank The Immigration Group, especially Rad, for assisting us throughout our visa process. She is extremely professional, knowledgeable, and very reliable. From start to finish, Rad guided us step by step, clearly explaining everything and making the entire process as smooth as possible. She was always available to answer our questions and ensured that all requirements were handled properly and on time. We truly appreciate her dedication and support and highly recommend The Immigration Group to anyone needing help with their visa application.
I just received my Permenanent Residency today. All thanks to this exceptional immigration service. My wonderful agent Radmila was an absolute gem throughout the entire process. Her dedication, professionalism, and genuine care made all the difference. She was always prompt in answering my incessant questions, never left me waiting, and approached every interaction with kindness and patience. She always contacted me if any more info was needed and reminded me when I needed more prompting. Thanks to her hard work and expertise, I am now a proud permanent resident of Australia. If you’re looking for an outstanding agent to guide you through your immigration journey, I cannot recommend Radmila highly enough!
It was an absolute pleasure having Jan assisting me through all my application from 2019 till 2024 when I got my citizenship application approved. There are not enough words to express our gratitude towards Jan. She has been an amazing consultant with helpful tips, vast knowledge and the communication. She went above and beyond. Jan significantly helped with my endless queries and questions during the stressful experiences of the past almost 6 years. She kept me up to date with all the information regarding the applications. I would highly recommend her to anyone needing immigration assistance. Thank you, Jan!
I am deeply appreciative of the exceptional service Jan provided. From the outset, Jan offered clear and professional guidance at every stage of the process. No matter how small my questions were, Jan was always there to assist, turning what could have been a stressful experience into a smooth and manageable one. Thanks to Jan’s expertise, I successfully navigated the journey from getting to Australia, through permanent residency, to finally obtaining citizenship! I couldn’t be happier with the outcome. I wholeheartedly recommend Jan to anyone seeking immigration assistance. Jan’s dedication, knowledge, and personalised approach are truly unparalleled. Thank you, Jan!
Ilse Theron (Shipman) – Spousal Visa It was an absolute pleasure having Radmila from the Immigration Group helping us with partners Spousal Visa. Words are not enough to express our gratitude towards Radmila. She was amazing, she went above and beyond for us. Our journey with Radmila started in January 2022 with a Teams Meeting. Because of Covid 19 my partner was unable to enter Australia to be with me as the borders were closed. She gave us advise with the Immigration process. She kept us up to date with all the information regarding the opening of the borders and when they will start approving Tourism Visas. Honestly, my partners Immigration Agent that was appointed in her Country, did not help her with any information regarding the matter. Radmila was our lifeline in Australia. She supported us with this difficult journey every step of the way. We would highly recommend her to anyone needing assistance. She is super helpful, very knowledgeable, and communicate very well! Radmila is an absolute star!!!!!