I had a very disappointing experience with this agency, particularly with Veronica. I initially reached out for assistance because my skills assessment was unsuccessful when I applied on my own—I simply wanted expert guidance to ensure I met TRA criteria and addressed any missing details. However, instead of thoroughly reviewing my case or requesting all necessary documents, Veronica prematurely concluded that my outcome could still be unsuccessful. This was done without proper knowledge, evidence, or a full assessment of my situation. The lack of diligence and dismissive approach was extremely unprofessional. While she was not outright rude in words, her tone and manner of speaking were condescending, making me feel as if my concerns were not taken seriously. I sought help expecting a professional and supportive service, but instead, I was met with negativity and discouragement. If you are looking for an agency that genuinely reviews your case with care and expertise, I would advise seeking help elsewhere. Professionalism and thoroughness matter when dealing with something as important as a skills assessment, and unfortunately, that was lacking here.
I can’t recommend Jessica, Marissa, and Veronica from the Phillip AU team highly enough! They’ve been by my side since 2018, guiding me through every step of my journey — from my graduate visa to my temporary partner visa, permanent residency, and finally my citizenship 2025. Their expertise, dedication, and genuine support made the entire process so much easier and stress-free. They handled everything with care and professionalism, always keeping me informed and reassured. If you’re looking for a team that truly goes above and beyond, this is the one. Thank you so much for making my dream a reality!
My wife just got news today (19/04/2021) that her Permanent Resident subclass 801 for partner visa has been granted. She got helped for the first time by Philip Au & associates in Indonesia to get her tourist visitor visa on the 08/10/2018 with multiple entry till 08/10/2021 (3 years validity). After we got married then on the 15/04/2019, she applied for the Bridging Visa A & it was granted on the 23/06/2019. On 16/03/2021 her Temporary Resident Visa has been granted. I & wife would like to say thank you to : 1.Veronica De Vlam (Ika) who always help us in related with my wife's Visa & very responsive to replied our emails & questions 2. Jessica C Haryanto & Marissa Haryanto with yours professionalism, this process won't be quick as it is. 3. Betsy, thank you for helping her with tourist visa. Perhaps you could help everyone in your capacity to make others dream come true.
Outstanding service from PhillipAu. Jessica guide me through my migration process since i was student by giving me the possible options of my PR pathway with the timeline and detail information, this give me the bigger picture of my migration journey and sense of trust to them in my earlier stage of migration. Vero had been helpful and assist me through my 485 Visa and skill assessment. Then Jessica guide me through my 190 Visa process till i got invitation. She is the true expert in migration, All of my questions are answered. She is quick to adapt and follow-up the new immigration rules, which give me a peace of mind regarding the immigration policy that tend to change. Finally, i got my PR granted today. Many thanks to the team helping me achieve my PR. I'm grateful that you guys become the part of my journey. I definitely recommend them, they are the best in migration field and totally care with their clients.
Hello, I am a delighted customer from Indonesia, and today, I am thrilled to share my positive experience with Phillip AU. I want to express my sincere gratitude to the dedicated team, particularly Jessica and Veronica, for their exceptional efforts in securing my Permanent Residency (PR) visa in Australia. From the initial consultation to the final stages of the application process, Phillip AU demonstrated unparalleled professionalism and expertise. Jessica and Veronica, in particular, were instrumental in guiding me through the complexities of the visa application. Their attention to detail, prompt communication, and commitment to excellence truly set them apart. I appreciate the personalized approach Phillip AU took in addressing my specific needs and concerns. Their in-depth knowledge of the immigration process, coupled with a proactive and supportive attitude, made the entire journey smoother and stress-free for me. I highly recommend Phillip AU to anyone seeking immigration services. Thank you once again to Jessica and Veronica for their outstanding work. I am now looking forward to starting this exciting chapter of my life in Australia with confidence, knowing that I have a trustworthy partner in Phillip AU P.S. Phillip Au also charges their customers with very reasonable fees for their services. Actually, they are much cheaper and more affordable than any other Immigration Agencies out there
I want to express my gratitude to Phillip, Jessica, and the team for their exceptional service in securing my PR visa. From start to finish, their professionalism and personalized support were outstanding. The communication was clear, and they made a complex process feel seamless. The congratulations and well-wishes upon approval added a personal touch, reflecting their genuine commitment to clients. I highly recommend Phillip Au & Associates for their expertise and client-centric approach. Best, Mohammad
Thanks Betsy & team for your kind assistance. I'm very grateful for your professional advice and guidance in assisting me from visa 482 until 186 was granted. My application for visa 482 was approved with less than a month of processing time! With their help, my pathway to get PR for accounting is much easier. Besides their professional service and expertise, Betsy and Marissa are so friendly and helpful whenever I have questions & concerns. I highly recommend Phillip Au & Associates for anyone who needs a dedicated team to assist with their immigration journey. Much appreciated!!!
Exceptional Immigration Services I cannot speak highly enough about the services provided by Phillip Au & Associates with Betsy and her team. From start to finish, our experience with them was outstanding. They were knowledgeable, responsive, and guided us through the complex immigration procedures with ease. We always felt confident that we were in good hands. They were transparent about the process, kept us informed at every step, and answered all our questions thoroughly. We felt secure knowing they had our best interests at heart. They ensured that all documentation was submitted promptly, and they were proactive in addressing any potential issues that could have caused delays. Thanks to their efficiency, our visa application process was smooth and quick. The attention to detail and commitment to excellence demonstrated by Phillip Au and their team was remarkable. In summary, Phillip Au& Associates provided us with top-notch immigration services that exceeded our expectations. Their professionalism, trustworthiness, efficiency, and dedication to quality make them the go-to choice for anyone navigating the complexities of the Australian immigration system. We wholeheartedly recommend their services to anyone in need of immigration assistance. Thank you, Betsy and Phillip Au , for making our dream of living and working in Australia a reality.