It is a rare experience to work closely with a private business and find that, without exception, they go beyond the call of duty to provide expertise, insight, reassurance, wisdom and kindness – in addition to their advertised services. This was, however, my constant experience when dealing with Skylark. When I was preparing to apply for a partner visa, I spoke to several migration agents. Many gave conflicting or cursory advice. Several never responded to enquiries. Others told me my situation was simply ‘too hard’ or ‘too unusual’ for them to be able to help me. The experience was frustrating. The moment I made contact with the Skylark team, that changed. My partner and I first spoke to Tony, the Principal Migration Agent, who immediately saw work-arounds for the alleged difficulties which other agencies had cited. He was abundantly knowledgeable, generous with his knowledge, a good listener and keen to get the details right. My partner and I felt that – far from being just ‘part of the job’ – we were being treated as real people with a real story. It was an uplifting and encouraging experience. We then worked with Vivian, Skylark’s excellent specialist in partner visa applications. She was clear, calm and communicative at all times. She was also kind, and a great help with the practicalities of my application. She never allowed us to feel pressured, while constantly advising us of where we were on the projected timeline. We assembled our documents over several months, reassured by Vivian’s presence on the end of the phone and over e-mail. She and the whole team were responsive, thorough and – as it turned out – completely reliable in everything they told us. When the application was finished, we felt it was as good as it could possibly be - thanks to Skylark. When it came to submitting the application, we expected to be waiting for up to two years before learning the outcome. In fact, the decision came through in a matter of just a few months – we had been granted the visa! I deal with businesses and service providers every day. From cafes to banks to concert halls, I have experienced my share of both good and bad practice. Tony’s team at Skylark are exceptional. Their commitment to their clients, their corporate values, and their sense of decency raise them head and shoulders above their competitors. They provide honest, clear and practical advice and services. I want to end by recommending Skylark in no uncertain terms. They are superb. And by thanking Tony, Vivian and the team for coming through for us with such style. Thank you all! Brian & Edwina UPDATE - 2023 My previous review of Skylark was effusive, and for good reason. Following on from their sterling support when I applied for the initial (820) part of my partner visa, my wife and I turned to Tony's team again to assist with my application for Permeant Residence in Australia (801). As before, the support was not only thorough, comprehensive and reassuring, but also delivered with a generosity of spirit and lightness of touch uncommon in professional interactions. A really good and easy business to work with, I continue to recommend Skylark to all and sundry! I recently received notice that my PR had been granted; without Skylark on the case I'd probably still have been in the document-gathering phase. They did a terrific job and we're really grateful.
I honestly don't think we could of achieved an excellent outcome without Tony and Skylark Migration team. They guide us all the way with our partner visa and helped my partner achieve Australian Permanent Residency. We used their service twice, both times achieved best outcomes in a short period of time. I would 100% highly recommend Skylark Migration to anyone who wants genuine and best guidance for their application. I sincerely want to thank all Skylark Migration team especially to Tony, Jaylene and Raghav for their expertise and guidance in helping us achieve our goals.
Thank you for your accompanies during the long time waiting for this visa 143, especially your attempt to write the complaint letter to Global Feedback unit a few weeks ago due to the slow and unreasonable response from DIAC, not many agents / lawyers I know doing that for their clients. It was a hard journey, with a lot of stressful, hopeful then disappointed moments while waiting for the visa. However, it is a relieve that we got a happy ending after all. I would recommend Skylark to my friends for any visa application.
Absolutely top service, the team were constantly fully engaged and totally transparent and supportive from start to finish! At the initial stages Chris took the time to explain everything multiple times if needed. Thorough and constant step by step support and very informative content on YouTube and the company website. Raghav, Jaylene and Chris were very assuring and attentive with myself and my partner no matter how small the enquiry or task at hand. Content collection was at a manageable pace and requests for information were prompt and well explained. Myself and my partner recommend 110%!!
Best service from professional migration agents I have ever seen and received. They always keep updated in any manner and take a serious look on each case. I would like to thank each and every staff members of Skaylark to help me over the years on my visa applications. Moreover, they helped few of my friends and their family to get their visa granted. Even though, some of their cases really complicated that most of the migration agents didn’t even take. However, Skaylark Migration specialists did take care of them and helped to get their visa application granted. Also I would really appreciate Suzan, Tony for your hard works. I Highly recommend Skylark migration in any migration manner. I wish you guys all the best.
My partner and I had the privilege of working with Raghav as our migration agent. I only have the highest recommendation for Raghav. Communication was always clear and he will put in extra efforts to ensure we are on the same page. Being from Singapore, and my partner in Australia, the time difference is an issue, but Skylark’s flexible meeting schedule allows us to plan ahead and make those meetings happen. Also appreciate that Raghav will meet us promptly and be well-prepared with information so we can use the time wisely to move the application along. Skylark as a team offers honest advice with practical tips on what is within our control to act on. What’s really helpful is that they don’t over promise but rather paint the picture as it is so we can rationally decide what would fit best with our situation. There are also times Raghav doesn’t have the answers to our queries and he is honest about it so we can go about looking for answers elsewhere. We truly appreciate this professionalism and trust in the working relationship. Definitely recommending Skylark Team to friends/contacts in future.
Thank you Skylark! Without your help me and my wife wouldn't have received our PR visa (186). Your guidance and support throughout the whole process helped us to gather and compile all the necessary documents easily. A big thank you to Tony, Raghav and the team for all the efforts they have put in to get us the PR. Even through this pandemic, multiple government regulations and changes in our personal circumstances, you guys have persevered. To anyone who is still contemplating in approaching them for assistance in getting their visas, we highly recommend them as they genuinely care about YOU.
Can't ask for better service, Skylark was there every step of the way to guide through everything that was needed, to answer any and all questions we had and lived up to their promise to put together an application that was guaranteed to succeed, and surprised our visa was granted within such a short timeframe (6 months). Given the multitude of information and forms that needs to be provided and room for mistake, omissions, errors, they made the visa application process straight-forward and were always extremely helpful and friendly. Big thanks to Skylark!