Woolworths

SO ANGRY - I'd leave zero stars if I could. Ordered rapid antigen tests at the end of December. The auto address removed my apartment number from the address but the rest of the address was correct. My package was brought to the building and then returned to sender. I messaged the next day and have just been told that there are no tests left and have had my money refunded. My tests would have still been in the postage pack?!!!!!! So, despite getting in early, paying for express post and waiting over a fortnight I have no tests. Am beyond furious...

A 2 to 5 pm delivery arrived at 9:30 pm. Driver in a rush, refusing to bring grocery upstairs via lift. no apologies. no one from service center thinks it's a big deal that the frozen food they deliver, especially frozen seafood and sausage from fridge has gone bad. no follow-up. no nothing. next time I'll stipulate any delivery more than 0.5 hour later than the scheduled window will deem the order void since they would be delivering rotten food. am going back to Coles Online delivery. yeah the driver said he's got car battery problems. well don't have have support back up vehicles ready to take over all pending delivery ? the way Taxi industry operates ? what an UN-trustworthy company

This is related to my recent shopping experience at Woolworths Kwinana. I recently attended Woolworths at Kwinana Shopping centre ( 6167 ) to do my groceries. I was standing in the queue for check out. Then two police officers ( one male and one female) were walking across. When there was so much room to walk, the male walked straight towards me. I thought he would bump on me but did not and passed just few inches away from me. I feel that this is an intimidation tack tick (gas lighting) being used to annoy innocent people in the public. These type of officers are out there just to display their macho man skills and lure people into violence. Police in uniform should be banned from loitering around in supermarkets unless there is a real necessity.

Everyday Rewards program is an absolute sham. When you receive bonus offers for 000's of points via the app - you follow all the T&Cs - spend your money- and then continually do not get the points awarded. Ringing their customer service team - you just get pre scripted responses with nil desire to assist. Their Case Manager that i escalated my concerns to Admitted Woolworths is aware of issues In allocating bonus points - but after 7 different issues I've complained about- still nothing had been done. I've written to their GM everyday rewards - Glenn Baker - and zero response. I have completely given up and thrown the card away. Do yourself a favor - look to shop efficiently, take advantage of genuine price promotions and forget about reward schemes with this outfit Woolworths do not value your Rewards activity they just want your details and data to leverage with Suppliers for increase trading terms and rebates.

I had the worst experience today I purchase 4 little Jamie Oliver pots from Caringbah store It was the wrong ones so I tried to return them at Southgate Sylvania The manager was rude and his customer service was poor He told me that he can’t take it back and I don’t have a receipt I DID have the receipt and I told him that I only want to exchange for the right ones Am a customer in Southgate Woolworth also I told him do you prefer to loose a customer then to exchange it I could not see a sign that it says that you can’t return a items that you purchase Or the is no sign on the register If you have your receipt you should be able to exchange Hi is a terrible person His name is Sasha hi is the store manager I told him once that the lady in the bakery is a very hard worker and very special No Econolodge at all Terrible poor customer customer I will never shop from there again

They need to update their signage a little and provide better information. Just went to go in to grab a few things and the sign says 10-5pm on a Sunday without saying there are any other restrictions in place. As per the norm 7-8am on weekdays is restricted to seniors which is on the signage and I completely agree with but nothing about Saturday or Sunday. I pointed out the sign to them and suggested they updated it to say "first hr of opening every morning is for seniors and pensioners". only one staff member was polite and helpful the rest ignored me and just agreed that's it's fine and I guess I should know better. I am FIFO and everytime I come back something changes so a bit of better signage would be good.

I went to Woolworths to buy fruit to end the new year on a good and healthy note, I approached the grapes along side a Woolworths worker who farted without any intention on producing it quietly. I looked at the worker in disgust who in return shrugged her shoulders. By the time I looked down at my fruit, I noticed the grapes were not as healthy as they were when I came in and the worker was nowhere to be seen. I proceeded to walk around the store with fart smelling grapes and people looking at me like i farted... I had to leave to spare myself of the embarrassment. The layout is nice.

Went to Woolworths store in Burwood Westfields and found out that coles are "not" stocking the Glad "Tuff Stuff" Kitchen Tidy Drawstring Bags. I rang Glad customer service and they told me Coles wont stock them anymore which is a big mistake. These bags are at high quality and I cant see Coles home brand can come close to it. Glad customer service told me that "IGA" will stock them, so if Coles re-stock them, then I have no problem shopping which is a lot closer to my home. "Barcode" 9310050023531