Woolworths

My family memeber was asked to leave a number of times from store when trying to get money out of a self serve machine because they had covered the camera. My family memeber has had their personal photo and atm cards photographed and used in inappropriate was before. The sales rep who was an older lady in management role became agressive hitting the efpos machine and speaking in a child like voice saying that its agianst the law to cover up cameras on self serve the store has a right to film you.

Woolworths is making huge profits recently, and no doubt about it! One of the reasons to make those profit is the reason that bothers me. If you ever shop groceries through multiple Woolies online accounts, you will notice different prices for the same products. Sadly, I find it unfair, but that's one of those ways through which Woolies has been making profits. I wish this were clearly communicated or informed to the online shoppers. My recommendation to the readers is you please stick to using one Woolies account, as that might cost you a few less dollars when compared to using two or more accounts for your own reasons.

Looks like the cost of living is being driven up by woolsworth group. Everyday essentials are priced at least 30 percent higher than Coles, aldis or iga. A customer is gravely inconvenienced by not being provisioned bags for their supplies. If you guys were charging for the plastic bags, where did all that Money go ??? Now that woolsworths have paper bags, a customer shouldnt not have to pay for your-environmentally friendly bags. Instead of running stores that mimick correctional facilities, with exercise video survellience make an attempt to become customer-focussed.

I would love to know who on earth decided it was appropriate idea to raise the laybye fee prices in all Big W stores across Australia I understand it definitely wasn’t the individual store decision and it’s not their fault this happened with the current cost of living pressures on everyone right now I feel like this was the worst ever decision to make from management higher up in the head office though I love how you now have longer lay bye periods for pension card holders ( 10 weeks ) but you really need to consider taking away the $15 laybye fee and reduce it back down to $5 and only take this as in store or customer self cancellation fee because we can not afford to loose the laybye fee plus any other amount that maybe have been paid please rethink your decision making and fix this problem immediately would be very much appreciated, Otherwise I love going to Big W stores in Newcastle NSW you have a great range of different items . 😊 Aimee STROMEIER ( Newcastle )

Woolworths Qantas FF Credit Card Woolies have decided to cancel ALL credit cards. I have had Woolies FF Card for many, many years and have just been contacted by Woolies to say they are cancelling ALL customer credit cards. They have only given about 6 or 7 weeks' notice of cancellation. In that short time I have to research other credit cards, apply and wait for approval (as I'm retired that can be a challenge to prove income etc) and then change info for all my regular billers to change regular payments to new credit card. I will now also lose my 10% monthly discount on one shop per month with no offer to retain this on my rewards card or any other way. Woolies have shown no consideration for their customers in this decision. They offered to swap us to MacQuarie card but I am not accepting that and will cancel as soon as auto monthly payment of full balance is done. I have been looking at Woolies Mobile Phone contracts and insurance policies. I will definitely NOT be considering those now as Woolies can do the same thing with these and leave customers in the lurch again. I emailed Woolies to express my disappointment at this change and asked for a pro rata refund of my credit card fees as they cancelled the card. Of course, I received no reply. Thanks Woolies. I have just been approved for a Coles Mastercard and have taken up a Coles Mobile phone contract. You have lost a loyal customer of many years and we will now be shopping at Coles and our local IGAs.

Always happy to go do my shopping here. staff are very friendly & helpful; Until today Sunday 20/3/22 when I offered to show my receipt to a staff member for my earlier purchases from big w, at which another Woolworths employee entered the self serve area very rudely & aggressively interrupted myself & her co worker and proceeded to question my shopping and took my phone out of my hand , told me to lift it , lift what ? I said ? She replied that !! she pointed at a bag . I said that’s not mine it’s my mums and I pointed to her my mum at a nearby checkout which the employee said that wasn’t hard was it & then said you know why I’m doing this & outright accused me of stealing & walked out. Obviously communication & friendly Customer service definitely are not her Fortay. Shame on her for ruining it for all the other wonderful employees.

A huge shout out to the staff from Woolworths Kwinana especially Wendy,Trent and Adam. Last Wednesday I was there with my mum when she had a little turn feeling a bit dizzy and light headed. They ran and got her a chair and some water, they stayed with her until she was feeling a little better. They then put her shopping through for her and walked her to the car and took her name and number so they could ring and make sure she was ok 🥰 She was very overwhelmed by their kindness Thanks so very much again The staff at Woolworths Kwinana

I would have liked to give 5 stars to the Woolworths at Glenrose Shopping Centre, Belrose, but, and this most definitely isn't their fault, but the fault from head office. Apparently the staff hours have now changed so that staff don't start until 6.30am. Also no fresh meat or fish is on display until 9. I shop very early as I prefer not to shop when it's too busy. The delicatessen section has hardly any time between 6.30 to when the store opens at 7.00 to have fresh meats and cheeses on display. A lot of older people prefer to shop early and have complained to staff, but as we know, a lot of people don't actually put pen to paper. Please review your times. Otherwise staff at Glenrose are fantastic.