Y - Axis Immigration and Education Services

Very disappointing experience with Y-Axis. Despite clearly informing the team multiple times that I am not interested anymore and after receiving confirmation that my file/query had already been closed, I continue to receive repeated follow-ups, calls, and emails. This has been happening for months now. What is even more frustrating is that the same issue was raised earlier as well, yet there seems to be no proper action taken internally. It gives the impression that either the system is poorly managed or employees are ignoring customer requests completely. I request the owner/management team to seriously review how customer data and communication preferences are being handled by their employees. When a client explicitly asks to stop communication and close the file, that decision should be respected professionally. Continuous unwanted contact after closure is not acceptable and creates serious concerns around professionalism, coordination, and customer privacy. I hope the management takes this feedback seriously and improves their internal processes to prevent other customers from facing the same frustration.

Worst service I have ever experienced. I needed to apply for my second Work and Holiday visa. Before making any decisions, I specifically enquired multiple times whether I could apply offshore or if I had to apply from within Australia. One of the agents clearly advised me over phone calls that I could apply offshore. I confirmed this three different times because it was very important for my plans. Trusting their advice, I travelled back to my home country expecting to apply from offshore. However, later, before my visa expiry, when I contacted them again to proceed with the application, they suddenly told me that offshore application was not possible and that they were “helpless.” This situation caused me a lot of stress and confusion because I had relied completely on the information they provided. Due to their incorrect guidance, my plans were affected badly. Thankfully, I later consulted another consultancy, and they helped me with the process properly. I could have formally complained about this matter, but instead I wanted to leave this review so that others can be careful and double-check the advice they receive before making important decisions. In my experience, they first say they can handle every visa type, and then immediately ask for payment. However i havent paid anything prior just for my safe side.This is something I personally noticed during my interaction with them.

Y-Axis is highly recommended for all your visa and migration requirements. They provide excellent guidance, professional support, and reliable service throughout the process. I would like to extend my sincere appreciation to Mr. Kranthi Kumar Pabba (Senior Process Consultant) and Ms. Shweta Vohra (Registered Migration Agent) for their invaluable assistance with my skills assessment, which resulted in a positive outcome. Both Mr. Kranthi and Ms. Shweta are highly professional, knowledgeable, and responsive. Their expertise, dedication, and commitment to client success made the process smooth and stress-free. Thank you to the Y-Axis team for your exceptional service and support.

I had an excellent experience with Y-Axis for my immigration process. I had an issue with my ACS skills assessment and NSW invitation, and contacted their team for guidance. They supported me throughout, helped resolve the issue successfully, and I finally received my NSW invitation. Prathima Reddy (Sydney) was super helpful — she clearly explained the entire process, gave me confidence, and fulfilled everything she promised. Documentation and follow-ups were smooth, and all my queries were acknowledged promptly. I was very nervous about my situation, but she reassured me and gave me a lot of confidence. The overall experience was very professional and supportive. Thank you, Y-Axis! 🙂👍🎉

Overall experience with Y-Axis has been very smooth. I'd like to thank my process consultant Mr. Yaswanth and RMA Suman for ensuring the documents were submitted on time and for regular follow ups with me. After submitting my application for the visa they just told I have wait for Australia Home Dept to get back and keep checking my mail frequently. After that there was no more follow ups and the 2 consultants either left the organization or moved internally. In short they waited for the money to be sent and application to be submitted beyond which it was left to Australia Home Dept.

I applied for an assessment through Y-Axis, and I must say they are highly professional and excellent at what they do. Karishma assisted me with my application, and she went above and beyond to ensure everything was completed on time. She was extremely supportive, helpful, and understanding throughout the process. Karishma also explained each step clearly, which made the entire process easy to follow. I would highly recommend Karishma and Y-Axis to anyone looking to migrate smoothly and with confidence.

Y-Axis is a terrible consultancy. Their sales executives make exaggerated claims about how easy it is to obtain Australian PR, but it’s all misleading. Initially, they respond to queries within an hour, but once the payment is made, the service deteriorates drastically. I had my application processed through them, and they made multiple errors, which I had to point out myself. Despite repeatedly informing my assigned case officer that I had moved to a different state almost two years ago, she still asked, "When did you move?" during a call. My skill assessment was nearing expiration, and since it takes 2-3 months to renew, I requested a call to address it. As expected, it has been a month with no response, only empty promises that a call has been arranged. I strongly recommend choosing a non-Indian immigration firm, as they tend to be more professional. I am personally planning to switch. The service is truly pathetic, and I wouldn’t recommend Y-Axis to anyone. Don’t fall for their sales pitch!

I’ve been contacted by Sowmya reddy Peddireddy (Sydney, Partamatta) and Charged me $3300 , I was given false hope of getting PR in Canada within 6 months to a Year Almost 4 years later.. Still no proper support, no assistance provided through out the process. I tried contacting Sowmya Sydney office, no response for calls, emails. Her job is to attract people until they do the payment. Weirdly, my file is handled in Hyderabad branch!!!!! Any other consent was not taken to transfer my case to overseas. To get the process done in India, we’ve to pay dollars in Australia. Great looting of kind people’s money. My case manager was changed couple of times without my knowledge/consent. They just took money and then disappeared. I decided to speak up to Sydney office manager (Benhur Samson) regarding irresponsibility of Sowmya and her behaviour. Somehow he responded finally, and then i requested refund of amount to change the process for other type of visa. Not at all recommended to anyone.