So far, everything is going well with my visa application, and I’m pleasantly surprised by Y-Axis. I found them online and was quite sceptical at first, especially since it’s an Indian company and I had no prior experience dealing with foreign agencies. But it’s been amazing so far. Initially, Goverdhan clearly explained the services, options, and pricing, which helped me understand everything from the start. He also followed up consistently to help me move forward. Now, Rehan is guiding me step by step through each document with accuracy and patience. They've also provided a complimentary online IELTS course, which has been very helpful, and the teacher, Lavita, is excellent. I truly hope the Canadian government approves my visa. Regardless of the outcome, I have to say that this agency offers excellent customer service and really supports its clients throughout the process.
I had the pleasure of working with Rehan Alam as my consultant for my Canadian Permanent Residency process, and I couldn’t be more satisfied with the experience. From the very beginning, Rehan was incredibly knowledgeable, thorough, and responsive. He guided me through every step of the process with clarity and professionalism. Thanks to his expert advice and attention to detail, I successfully received my Invitation to Apply (ITA) and have now submitted my application. Rehan's support made a complex process feel smooth and manageable. His commitment to his clients is commendable, and he always made time to address my concerns and ensure that everything was done correctly and on time. I highly recommend Rehan Alam to anyone seeking help with their immigration journey. His experience and dedication truly made a difference for me.
Exceptional PR Application Support – Highly Recommended! I had an excellent experience with Y-Axis. From beginning to end, the entire process was managed with great professionalism and transparency. What could have been a stressful journey was made smooth and straightforward. A special thanks to Mohammed Rehan Alam, who was truly outstanding throughout. He patiently walked me through each step, ensuring I clearly understood all requirements and procedures. His meticulous attention to detail in gathering documents left no room for errors or delays. His timely guidance and responsiveness made the entire process seamless and stress-free. If you’re seeking visa services that are efficient, transparent, and reliable, I wholeheartedly recommend Y-Axis. Thank you once again, Rehan Alam, for your exceptional support!
Extremely disappointed with Y-Axis Immigration Services. They took the full payment upfront and have done absolutely nothing since. We had to constantly follow up and escalate multiple times just to get any basic response. There’s no proper communication, no progress updates, and clearly no sense of responsibility. Despite raising concerns, no one seems to care or take ownership. It feels like a complete waste of money and time. I strongly advise everyone to avoid this service—do your research and choose a more reliable agency.
Further edit: I wanted to share my experience with Y-Axis, particularly regarding their so-called “senior” team. After raising concerns about delays and lack of transparency, we received a call from someone claiming to be a senior representative. He expressed concern, acknowledged that there had indeed been delays on their part, and said he wanted to understand and review all aspects of our case thoroughly. However, to our surprise, just the very next day, our access was blocked and the case was abruptly closed—without any explanation or resolution. It felt like the call was simply a tactic to pacify us temporarily, not a genuine attempt to help. This kind of behavior is not only unprofessional but also deeply disappointing for people who place their trust—and often significant money—into their services with hopes of a better future. Hey Y-axis : I am writing to express my deep frustration and disappointment with the way you have handled our case. Your negligence and lack of effort have put us in a situation where we have no choice but to leave Sydney, despite all the time, money, and trust we placed in you. From the beginning, you charged us a significant amount and took full payment upfront, yet you failed to provide the service and support we expected. Instead of guiding us properly and ensuring things were handled efficiently, your delays, inaction, and unprofessionalism have ruined our chances of staying. Because of this, we have lost not just money, but also valuable time and opportunities. Your irresponsibility has caused us immense stress, and we refuse to let others fall into the same trap. People deserve to know the truth about how you operate and how you treat your clients. This has been nothing short of a nightmare, and the blame lies entirely with your firm’s incompetence. I don’t expect a response from you, though at this point, I doubt you will take any accountability. Editing my review: Hey Y Axis Team, Do not post false reply on the reviews. You never tried to resolve my problem not even it resolved till now. Still I am struggling with my skill assessment, so unprofessional people you have in your team. I have all screenshots of mails my husband has done to follow up, you guys just believe grabbing all money first and then just giving beaches and trouble to the client, now I believe I have wasted my money.You are pathetic liars. Everyone, please beware and save yourself from this organization. They make false promises, has done all the payment 10 months back and till date they are not even able to file my skill assessment and because of them the time lapse and now again they came back asking for money to reopen. I will keep updated my review, until it gets resolved. Older review: They do nothing and are the slowest to respond. You have to chase them for answers! What little advice they gave me was also wrong and when you do whatever they say, then they come back saying we will guide you and then they disappear for days. Terrible agency and absolutely no accountability. You'll feel more stressed working with them. Please don’t waste your time, money and save your mental health.
Y-Axis is a terrible consultancy. Their sales executives make exaggerated claims about how easy it is to obtain Australian PR, but it’s all misleading. Initially, they respond to queries within an hour, but once the payment is made, the service deteriorates drastically. I had my application processed through them, and they made multiple errors, which I had to point out myself. Despite repeatedly informing my assigned case officer that I had moved to a different state almost two years ago, she still asked, "When did you move?" during a call. My skill assessment was nearing expiration, and since it takes 2-3 months to renew, I requested a call to address it. As expected, it has been a month with no response, only empty promises that a call has been arranged. I strongly recommend choosing a non-Indian immigration firm, as they tend to be more professional. I am personally planning to switch. The service is truly pathetic, and I wouldn’t recommend Y-Axis to anyone. Don’t fall for their sales pitch!
First of all, I would like to thank my Migration Agent, Carlisle Khan and my Process Consultant Subhendu Dass for their entire support during the process of skills assessment. The support and guidance I received were truly genuine and invaluable, playing a key role in the successful outcome of our collaboration. They listened to my thoughts, provided solid support, and helped bring out the best result. I greatly appreciate their expertise and approach, which I highly recommend to others working on their skill assessments through Y-Axis and teams. Without their guidance and support, I wouldn't have achieved the positive outcome I have now.
This is to inform you that the consultancy in question is fraudulent and fails to provide the proper services as per their contract. Recently, we applied for an assessment and received negative results and a notice stating of contract that they are required to refund our money. However, there has been no response, and they have disconnected our calls. I am now preparing to take legal action against them and will not let this issue go unresolved. I recently spoke with them, and it is evident that they are focused on sales rather than providing the promised services. We paid 86,000 INR, but they have not answered any of my calls. I will pursue legal action, and Y-axis, be prepared. I will not let this matter go. Date:12.02.2025 We have made a payment, yet we have received no assistance or support in return. You have failed to provide any templates or relevant information as promised. Therefore, we request a full refund of 100% of the amount paid, as your services have not met the expectations or requirements outlined.