Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 14 August 2026.
Thank you so much to Jason Zhang and Maggie Ma at Newstars! After 31 months, I finally got my student visa. From my visa rejection in March 2020 to finding Jason and Maggie at Newstars, they were incredibly patient and meticulous in helping me prepare my documents and pre-trial interview, which led to my successful appeal at AAT and ultimately, I obtained my student visa. It was truly a difficult journey. I actually switched to many agencies during that time, but I felt these two were the most reliable, and it proved to be the right decision. Thank you again to Jason Zhang and Maggie Ma, and thank you to Newstars! 🙏🏻🙏🏻🙏🏻
I contacted Kara through a friend's introduction. Before that, I had used other agencies, but for various reasons, I couldn't trust them. However, during our first meeting in 2019, Kara's refreshing and friendly smile put me at ease, allowing for a deeper conversation. Her professional and meticulous attitude made me feel her seriousness about my case, further dispelling my prejudices and wariness towards agencies, and prompting me to carefully consider her advice. At the end of the meeting, she frankly and honestly told me about the difficulties we would face and the feasible solutions, which completely lowered my guard and made me trust her in every way. Ultimately, she guided me through the numerous difficulties brought about by the case and the pandemic, and I received my visa on the first day of December! It was she who constantly encouraged me when I was on the verge of giving up, using her professional knowledge to help me find better application methods during the pandemic, and actively communicating with me about the progress, giving me a sense of involvement and control, thus maintaining emotional stability and allowing me to continue my normal life. Man proposes, God disposes; Kara was the benefactor who helped me get my life back on track! Thank you!
After a full year, the visa was finally granted! A huge thank you to the Newstar Visa team for their hard work. Thank you to Kara for constantly monitoring our visa status and reviewing our documents multiple times. Thank you to Ethan for his professional service, submitting our documents quickly and efficiently and providing insightful advice. Thank you to Amber for her dedication and hard work on our case and all the behind-the-scenes efforts. In short, Newstar is awesome! If any of my friends need immigration advice, I will definitely recommend Newstar!
NewStars is an absolutely reliable agency. Before contacting them, I had contacted several agencies, but none were as professional, responsible, and meticulous as NewStars. Jenny, in particular, carefully considers and weighs the details and characteristics of each case, then provides the most practical solution. What's most impressive is her meticulous review of every detail of all materials, identifying and correcting any errors. She even found errors in some of the materials that I myself hadn't noticed. It was truly astonishing. Furthermore, due to the diversity of cases, Jenny consistently provides the most reasonable, personalized, and comprehensive material preparation plans. I am extremely satisfied with NewStars.
I am extremely grateful to my immigration lawyer team. Kara is a very meticulous, thorough, and patient person. My case involved incredibly detailed processes, requiring me to meticulously verify every bank statement. Since we were dealing with Chinese clients, all documents had to be translated into both Chinese and English for explanation. Every step had to be handled flawlessly; it was truly challenging. Thanks to Kara's meticulous record-keeping, it was approved on the first try! Thank you so much!
I have wait for my visa from last May till now. I have not got any lucky yet. The team not really support and very difficult to contact also last suggestion with me to change to other agent after waiting for my visa almost a year.**** before I give this agent only 1 star as complain sentences up there but I come to change to give for 5 stars because of Jasper is the best. He is very professional and really Helpful and try fixed my problem as professional way from some of unprofessional staff with his team. Anyway I really recommend JASPER. If you want to use with this company. He is Super star for this agent!!!
Thank you Newstar for introducing me to such a wonderful and dedicated study abroad consultant, Kevin!! I want to give him a million hearts! He handled my visa renewal quickly and efficiently, and he was even more attentive to my master's application than I was to myself, guiding me step-by-step and patiently answering all my questions ❤️ I knew my case was difficult, but the all-around amazing Kevin handled it all with ease and even helped me secure a scholarship. He was a huge help throughout the process, so I really want to express my sincere gratitude to him! I highly recommend him to everyone; if you need help, definitely contact Kevin! He's an absolute treasure at Newstar!
Jenny was amazing! Her service was superb, and the document processing was incredibly fast. Highly recommended! My long-awaited visa finally came through today! I'm so happy! I've been working with Newstar since 2016, a true long-time client. Keep up the good work! I hope my future visas will also be approved quickly. Sharing my good luck! Yay! Update: My PR visa came through today! Thank you again to Jenny, Newstar, and the immigration department for this wonderful New Year's gift. Jenny always processes my applications promptly and uploads my documents—she's so reliable. I'll definitely come back to her for any other visa applications. Finally, I don't have to worry about visa issues anymore! I hope everyone still on their visa journey will persevere and not give up. Hard work pays off! Keep going! 💪