Google reviews are not written, edited, or moderated by migrationagent.review. Client reviews below are written by people invited by the firm. Last checked 14 August 2026.
Although the evaluation results are not yet available, I can't wait to express my gratitude to Jason. I've never met anyone as patient as Jason in answering my numerous questions when I knew nothing, including his timely and accurate information gathering and guidance, which made the entire process smooth and stress-free. Therefore, even though my own shortcomings led to an uncertain outcome, Jason's 100% effort cannot be denied. Thank you. I have great trust in NewStars' efficiency, and I believe this confidence stems from Jason and the entire team's responsible and dedicated attitude towards clients. I hope NewStars continues to thrive and help countless people succeed.
I am so incredibly grateful to Ethan Han! He's been my mentor ever since I graduated from UNSW, handling everything from work visas, PTE, PYP, ACS certification, NAATI, 189, and 190 visas. He's been the one who helped me with all the applications and document preparation. He truly cared deeply about my own interests and circumstances, designing a suitable immigration plan for me, until today, when I finally received my visa! Before this, I consulted many other immigration agents and advisors, but only Ethan made me feel that his answers weren't just for sales targets, but genuinely responsible and honest, explaining the true situation and possible outcomes. This is what gave me the most peace of mind! Furthermore, every time I consulted Ethan, regardless of whether it was about my own immigration or whether there was a possibility of business development with him, he always answered my questions carefully and patiently. I am truly, truly grateful to Ethan; I don't know how to express my gratitude enough! Ethan is definitely worth recommending!!!
After a two-year wait, I finally received my spouse visa. I'm incredibly grateful to Newstar for their help throughout the process, especially since I was unlucky enough to be assigned to a very slow visa officer. My supervisor and application consultant were extremely proactive in following up with emails. A special thank you to Annie, who ultimately handled my case! She always replied to my WeChat messages instantly, answered my questions in great detail and with great patience, and comforted me when I was anxious. She's a gentle and responsible young lady.
THANK YOU, JENNY!!! I'd like to express my sincere appreciation to Jenny Chen. Without her professionalism and endless advice and help, my visa and other applications would not have been approved successfully within an extremely tight timeframe (3 days ONLY!). I would strongly recommend her as your consultant to help you achieve your desired outcomes, which were granted/approved successfully and swiftly. A heartfelt thank you to the beautiful and kind-hearted Jenny Chen!!! Without her help, I can't imagine that my visa and other applications would have been approved within three days. Jenny's professionalism and patience were key to my immediate and successful approval! Here, I sincerely recommend Jenny to anyone still on the immigration or visa application journey. I believe she can help you achieve your goals! Thank you again, Jenny Chen, I'm so grateful for your help! Thank you!
I highly recommend this immigration and education agency. Their professional skills are absolutely top-notch, and their service is superb. They truly helped me in every aspect, whether it was studying or immigrating. Newstar always provides very reasonable advice, and their follow-up service is very timely. Clients don't need to worry at all; you can completely entrust everything to them. I especially recommend my consultant, Amy. She is highly professional and has excellent communication skills. She always conveys information to me effectively and promptly, and follows up on the progress until my case is completed. Thank you so much, Amy, and thank you so much, Newstar!
This late google review is related to a complicated story that started in Feb of 2019. I was refused a 500 Visa application after the 485 Visa in Sydney and facing the condition of leaving Australia within three weeks. After getting a consulting from Alex Chen, I decided to appeal in AAT and reset my study and career paths in Australia. Thanks to the advice from the Registered Migration Agent Kara Guan, I started to prepare the appeal after lodging the case in AAT. Unexpectedly my case delayed to Oct of 2020 because of the Covid-19 after many times email inquiries from Kara. She is such an experienced migration issue expert who helped me to practice the questions that might be asked in the appeal again and again. Finally, we win the case in Nov of 2020. Everything is perfect and started to change after that. I got my new job in Hobart and the nomination of the TAS government in 2021. Thanks so much to Alex and Kara who helped me start my new life in Australia. I strongly recommend anyone for Newstars Education and Migration services.
I received great news today – my visa approval letter! I wanted to express my sincere gratitude to everyone at Newstars who helped me, especially William. I'm so excited, my hands are shaking while typing! Looking for a professional and reliable agency? This is the one! No other choice!
I was preparing to apply for immigration through an early childhood education course and contacted several agencies for consultation. Having done my research, I knew some of them were unreliable from the start. Later, I found Claudia on WeChat through Newstar's official WeChat account. She provided very professional answers to all my questions. After I decided to apply and submitted my materials, Claudia helped me submit the application on the same day. The whole process was efficient and fast.